Please see our Warranty and Return Policy
for information on returning product purchased from Diagnostic Instruments. This form is for items purchased through the Diagnostic Instruments web store only
. Support for items that you have purchased through a dealer must be handled through the dealer they were originally purchased from. RMA requests for items purchased through dealers will not generate a response. To start the process for supporting dealer-purchased items, use our contact page and choose the support tab
for additional direction.
Once you fill out the form below, you will receive a case number that can be used to track the status of your request. Before requesting an RMA, you may want to look at our product support and resources area
or search our knowledgebase
if your problem is technical in nature.